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Privacy Policy

Effective from January 23rd 2023


At Bell Plastics Limited we are committed to protecting the privacy and security of your 

personal information. This privacy notice aims to inform you on how we collect and process 

your personal data.

It is important that you read this privacy notice together with any other privacy notice or

fair processing notice we may provide on specific occasions when we are collecting or

processing personal data about you so that you are fully aware of how and why we are

using your data.

Bell Plastics Limited is the data controller in respect of your personal data. We are required

under data protection legislation to notify you of the information contained in this privacy


We are part of the Synnovia group of companies.



Our website uses cookies and may include links to third party websites and applications,

which may also use cookies. Clicking on those links or enabling those connections may allow

third parties to collect or share data about you.

We do not control these third-party websites or applications and are not responsible for

their privacy statements. When you leave our website, we encourage you to read the

privacy notice of every third-party website you visit.



Personal Data

“Personal data”, or personal information, means any information about an individual from

which that person can be identified. It does not include data where the identity has been

removed (anonymous data).

Categories of Data

We will collect and process the following categories of personal data:

Identity Data including personal details such as name and job title, company name.

Contact Data including personal contact details, addresses, telephone numbers, and email


Financial Data including bank account details, your debit or credit card information, your

credit rating information (which we acquire from credit reference agencies) and other

banking information.

Technical Data includes internet protocol (IP) address, your login data for online ordering,

browser type and version, time zone setting and location, operating system and platform.

Transaction Data including your billing history and products and services you use and

anything else relating to your account.

Profile Data including information you provide to us in your communications with us,

including, for example, information you provide to us when participating in market or

product surveys and information on how you use our products and services, the industry or

industries you or your company are engaged in and the products or services you enquire

about or purchase from us.

Marketing and Communications Data including your preferences in receiving marketing

information from us and our third parties and your communication preferences.

We will only collect personal data which is relevant in the context of our relationship with


Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details

about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,

political opinions, trade union membership, information about your health and genetic and

biometric data). Nor do we collect any information about criminal convictions and offences.

Failure to provide Data

Where we need to collect personal data by law or under the terms of our contract (or

proposed contract) to provide products or services to you and you fail to provide that data

when requested, we may not be able to perform the contract we have, or are trying to

enter into, with you. In such event, we may have to terminate the contract (or any

negotiations in relation to a proposed contract) but we will notify you if this is the case at

the time.

Change of Data

It is important that personal data we hold about you is accurate and up to date and we ask

you to keep us informed if your personal data changes during your relationship with us.



We collect data from and about you in different ways including through:

Direct Interaction

You may give us your personal data when you use our website, purchase our products or

use our services, become a supplier or during the sales process or in the course of our

providing products and services to you throughout the period of your contract with us.

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your

equipment, browsing actions and patterns. We collect this personal data by using cookies,

and other similar technologies.

Third Parties or Publicly Available Sources

We may receive personal data and additional information from third parties including credit

reference agencies or other background agencies and business directories and public

sources such as Companies House.



Legal Basis

We will only use your personal data for a particular reason and where there is a legal basis

to do so.

We will use your personal data in the following circumstances in particular:

• Where we need to perform a contract we have entered into with you or are taking

steps to enter into with you.

• Where we need to comply with a legal or regulatory obligation or are required to do

so by law.

• Where you have consented to such use.

• Where it is necessary for the purposes of our own legitimate business interests (or

those of a relevant third party) and your interests and fundamental rights do not

override those interests.

Marketing and Advertising

We will only use your personal data to determine which products, services or offers we

think you may want or need or that may be of interest to you.

You will receive marketing messages from us if you have requested information, or

purchased products or services, from us and you have not opted out of receiving such


Opting Out

You can ask us to stop sending you marketing messages at any time by contacting us at any

time using the details below.

Where you opt out of receiving these marketing messages, this will not apply to personal

data already provided to us as a result of a product/service purchase, product/service

experience or other commercial transaction.


As previously indicated, our website uses cookies, which allows us to distinguish you from

other users of the website. This helps us to improve the website and provide you with as

worthwhile and relevant an experience as we can when you browse the website.

You can set your browser to refuse all or some browser cookies, or to alert you when

websites set or access cookies. If you disable or refuse cookies, please note that some parts

of our website may become inaccessible or not function properly.



Sharing Personal Data with Third Parties

We may share your personal data with third parties where required by law, or where it is

necessary to perform our contract with you or where we have a legitimate business interest

in doing so.

“Third parties” may include third party service providers, being parties, for example, which

provide software, technical or professional services to us, and may also include other

members of the Synnovia group, for example as part of a sales or project process or fulfilling

our contract with you.

Any third-party service provider with whom your personal data has been shared will be

required to take appropriate security measures to protect such data in line with our policies

and the law and to process your personal data only for specified lawful purposes in

accordance with our instructions and not for their own purposes.

Transfer outside the EU

We will not transfer your personal data outside the EU without your consent and then only

on terms approved by us.



Security Breach

We have put in place appropriate security measures to prevent personal data from being

accidentally lost, used or accessed in an unauthorised way, altered or disclosed and to deal

with any suspected data security breach.

We will notify you and any applicable regulator of a suspected breach where we are legally

required to do so.

Limiting Access

We limit access to your personal data to those employees, agents, contractors and other

third parties who have a business need to know. They will only process your personal data

on our instructions and will be subject to a duty of confidentiality.



Length of Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes it was

collected for, including the purposes of satisfying any legal, accounting, or reporting


By law, for example, we are required for tax purposes to keep certain information about our

customers (including Contact, Identity, Financial and Transaction Data) for a period of time

after they cease being customers.

Determination of Retention Period

To determine the appropriate retention period for personal data, we consider the amount,

nature, and sensitivity of your personal data, the potential risk of harm from unauthorised

use or disclosure of your personal data, the purpose for which such data is being processed

and any applicable legal requirements.



Access, Correction, Erasure and other Rights

By law you have the right in certain circumstances to:

Request access to your personal data (commonly known as a “data subject access

request”). This enables you to receive a copy of the personal data we hold about you

and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to

have any incomplete or inaccurate information we hold about you corrected if it is


Request erasure of your personal data. This enables you to ask us to delete or

remove personal data where there is no lawful reason for us continuing to process it.

You also have the right to ask us to delete or remove your personal data where you

have exercised your right to object to the data being processed (see below).

Object to processing of your personal data where we are relying on a legitimate

interest (or those of a third party) and your particular circumstances justify your

objecting to processing on this ground.

Request the restriction of processing of your personal data. This enables you to ask

us to suspend the processing of personal data about you, for example, if you want us

to establish its accuracy or the lawful basis for processing it.

Request the transfer of your personal data to another party.


If you wish to exercise any of these rights, please contact our Data Protection Manager in


No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other

rights). However, we may charge a reasonable fee if your request is clearly unfounded,

repetitive or excessive. Alternatively, we may refuse to comply with your request in these


What we may need from you

We may need to request specific information from you to help us confirm your identity and

ensure your right to access your personal data (or to exercise any of your other rights). This

is a security measure to ensure that personal data is not disclosed to any person who has no

right to receive it. We may also contact you to ask you for further information in relation to

your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us

longer than a month if your request is particularly complex or you have made a number of

requests. In this case, we will notify you and keep you updated.



In those circumstances where you have provided your consent to the collection, processing

and transfer of your personal data for a particular purpose, you have the right to withdraw

your consent for that specific processing at any time. To withdraw your consent, please

notify our Data Protection Manager in writing.

Once we have received notification that you have withdrawn your consent, we will no

longer process your data for the purpose you originally agreed to, unless there remains

another lawful basis for doing so.



Details and Contact Information

If you have any questions about this privacy notice or how we handle your personal

information, please contact Geraint Jenkins, our Data Protection Manager, using the contact

details below.

Full name of legal entity: Bell Plastics Limited

Name or title of Data Protection Manager: Geraint Jenkins

Email address:

Postal address : Bell Plastics Ltd, 450 Blandford Road, Poole, Dorset, BH16 5BN

Telephone number: +44 1202 625596



You have the right to make a complaint at any time to the Information Commissioner’s

Office (ICO), the UK supervisory authority for data protection issues (

However, as we take our obligations seriously in relation to your personal information, we

would ask and encourage you to contact us first if you have any issues or concerns so that

we may address and try to resolve these before you approach the ICO.


Effective Date

This version is effective 23rd January 2023.


We may change this privacy notice from time to time in order to reflect changes in the law

and/or our privacy practices. We encourage you to check this privacy notice for changes

when you visit our website.